Once you have done either one of the above, follow the steps in “Payment Instruction” below.
Payment Instruction:
Logon to http://www.equalitypr.com.
Click "Contact Us" to fill up the “Product Enquiry”.
Enter all required information,eg. Products Purchased,For Auto/Top-Up Pin - Correct HP Number.Bank-in Details Payment Info etc.
Click “Send”.
Prepaid Reloads will be credited based on the following:
Cash:
Within 1 hour (from time received “Contact Us”).
Monday – Friday (9.00am – 6.00pm) Except Saturday, Sunday and Public Holidays.
If “Contact Us: Product Enquiry” received after 6.00pm, Prepaid Reloads will be credited next working day.
Online Banking:
The online transfer can be done at anytime of the day but the Prepaid Reloads will be credited(auto)/sms/email the pin only after received the payment proof.
Tel / Fax / scan & email your payment proof for verification to: Fax : 04-423 9197
email : qprsb@equalitypr.com
Cheque:
Once cheque cleared. Between 3 – 5 working days.
Please contact Sales Hotline at 6 0 4 - 4 2 3 9 1 9 7or 012-5579197 ; if your Prepaid Reloads Top-Up is not credited within 1 hour (for bank-in cash only) after your have done the "Contact Us: Product Enquiry" .