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2 Day Course CREATIVE THINKING, PROBLEM SOLVING ~ MAKING BETTER DECISSIONS Time : 9 am ~5pm / Venue : Hotel/s in PJ Objectives Identify the immediate (basic fundamental) cause of a problem or failure. Develop techniques for solving complex problems Apply a systematic approach to make decisions. Recognize why creative thinking skills is essential for success in the workplace. Develop skills in applying creative thinking to problem-solving & decision making situations
Who Should Attend This course is valuable for anyone who makes decisions at any level of the organization Course Outline DEVELOPING CREATIVE THINKING SKILLS Are you dominated by your Right (Creative) or Left (Logical) Brain? Find out in this Questionnaire. What is Creativity? Why is creativity essential to success? Isn’t Logical Thinking more important at work? Is the Creative Process different from your Thought Processes? How to stimulate and apply Creative Thinking Working with different Thinkers in a team Assessing your Creativity
PROBLEM – SOLVING SKILLS Situations requiring Problem-solving Why Problems aren’t solved: A Self-Analysis Steps in Problem-Solving A user-friendly Problem-Solving Worksheet
DECISION-MAKING SKILLS Two Types of Decision Problems Four Decision-Making Styles Role of Certainty, Risk and Uncertainty Eight Steps in the Decision-making Process The Rational Decision-making Model Advantages & Disadvantages of Group Decisions Three Techniques for improving Group Decision-making Assessing your Decision-making Ability
COURSE LEADER ~ MS. BEBE CHOOI COURSE LEADER ~ MS. BEBE CHOOI Ms. Bebe Chooi a top-end trainer with a wide variety of management skills.Ms. Chooi has a Trainer's Certificate for the Executive Development Programme (EDP), given by the Pusat Sumber Manusia Berhad (PSMB), under the Ministry of Human Resources. She has taught the management and communication modules under the EDP in the last round for unemployed graduates, some of whom were pursuing MBA degrees, but were technically "unemployed". She has been selected by a private college, and approved by the Ministry, as a Trainer in the upcoming round. Ms Chooi has a Master of Science degree in communication and research methodology from Ohio University, USA, fully obtained on campus. She has a whole gamut of communication skills, both written and oral. She spent some sixteen years in managerial positions in PETRONAS, Malaysia's multinational corporation that has regularly been listed in the Fortune business magazine. For three of those years, she was concurrently Senior Training Specialist in PETRONAS's Management Training Institute. During almost all the sixteen years, she was asked to present papers, to sit on expert panels, and to chair technical sessions at international conferences. Ms. Bebe Chooi's honorary positions included: Vice-President, Energy Commission, International Chamber of Commerce (ICC), Paris. Vice-Chairman, Malaysian National Committee, World Energy Council (WEC), London. Member, Governing Council, Institute of Public Relations Malaysia (IPRM). After PETRONAS, she spent several years as a corporate trainer and lecturer. She was also Head of the School of Communication, and Academic Head of RMIT Business Degree Programmes, in two premier private colleges. Course Fee (CLAIMABLE UNDER HRDF / SBL SCHEME) (Fees are inclusive of tea break, lunch, course materials and certificate of attendance)
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Creative Thinking, Problem Solving
