2-Day Course

Managerial Excellence

Time:  9.00 am ~ 5.00pm / Venue: Hotel/s in PJ  

Course Objectives  

• This is a two-day course, with the specific objective of honing four of the most crucial managerial skills, namely:
• Decision-making and problem-solving skills
• Time management
• Strategic management
• Employee-motivating skills

Who Should Attend      

Senior Executives, Assistant Managers / Managers, Head of Division and those newly promoted managers.    

Course Contents 

SESSION 1

• EFFECTIVE DECISION MAKING & PROBLEM SOLVING
• The Problem-Solving Process
• Four Decision-Making Styles
• Two Types of Decision Problems and How to Solve Them
• Advantages & Disadvantages of Group Decision Making
• Three techniques for Improving Group Decision Making

SESSION 2

• EFFECTIVE TIME MANAGEMENT
• Four Main Secrets of Effective Time Management
• Eliminating “time-wasters”
• Delegation and Empowerment
• Managing Meetings
• Speed Reading: Tips and Techniques
• Creating Oases in a busy schedule: Two Crucial Reasons.

• STRATEGIC MANAGEMENT        
• Importance of Organizational Strategy
• Four Primary Types of Strategies
• Management by Objectives (MBO)
• Nine Steps in the Strategic Management Process
• SWOT Analysis: Strengths, Weakness, Opportunities and Threats
• Quality as a Strategic Weapon
• Towards Globalization

• MOTIVATION AND MORALE: PATHWAY TO PRODCUTIVITY
• The Keys to Motivating Employees: A Few Significant theories
• Issues in Motivation – Eg. Should employees be paid for performance or time on the job?
• Morale and Productivity
• Measuring Morale

COURSE LEADER ~ MS. BEBE CHOOI   

Course Fee

(CLAIMABLE UNDER HRDF / SBL SCHEME)

• RM 860.00 per participant
• RM 830.00 Per Participant for 2 or more participants