2-Day Course Handling Problem Employees & Termination of Employment ~ How To Conduct A Domestic Inquiry Effectively 16 & 17 Sept 09 ( 9.00 am ~ 5.00pm) Hotel Singgahsana Petaling Jaya Who Should Attend : General Managers / HR/IR Managers, Officers and Executives / Corporate / HR / IR Consultants / Personnel / Training Managers/ Administrations Managers & Officers / Compensations and Benefits Managers/ Those Handling Employee Relations Benefits You will Gain : 1) Knowing how to handle termination cases. 2) Learning how to conduct an effective Domestic inquiry. 3) Understanding the pertinent pre-requisites of an inquiry. 4) Implementing Principles of Natural Justice effectively. 5) Imposing appropriate penalty to commensurate with the misconduct committed. 6) Learning the roles of panel members, prosecution, union representative, witnesses and decision making. 7) Preparing the Charge Sheet, Notice of Inquiry and Panels Findings. 8) Preparing the witness, documenting the inquiry proceeding and evidences. 9) Determining and identifying misconducts Course Outline INTRODUCTION What is MISCONDUCT Identify degree of offence The company’s – DO’s & Don’ts “Inquiry” – the requirements of EA ‘55 PRINCIPLE OF NUTURAL JUSTICE Its requirements Deviation of principle – its consequences The right of being heard HANDLING TERMINATION CASES Reasons and CausesVarious Form of Termination Termination & Dismissal – Deliberation Avoiding Pitfall – Proper Procedures Court Citation & Views PREPARATION FOR CASES Identify the “case” (Bona fide) The background/ build up of cases Drafting of charge sheet Inquiry venue-set up PREPARATION OF DOMESTIC INQUIRY Appointment of the panel members-criteria Preparing the witness & exhibits The persecution/ presenting officer-preparation The roles & functions of the panel, witness and persecution The role of the Chairman of the inquiry panel: Opening - Introduction of panel
- Evidence adduced at the inquiry
- Case process
- Concluding Concluding the case
MOCK INQUIRY / ROLE PLAY Preparation for the next day REINFORCE ON YESTERDAY’S MATTERS The basic requirements The roles for all participants Providing / guilty offenceSuspension Ex-parte cases DOMESTIC INQUIRY – Practical Mock Inquiry – Practical hands-on The line of questioning –leading question? The plea-on the charge(s)Status of Guilty/ Not Guilty plea Presentation of the charges Circumstances to produce witness and exhibit Recording of Inquiry Notes DECISION MAKING Panel’s findings Human Resources recommendations-penalty Authorities to decide? Mode of recommendation –reference to past and similar cases in Court BRAINSTORM ON THE MOCK CASE Identify the shortcoming and defect (Inquiry) To introduce corrective measure and suggest improvements IMPROPER DOMESTIC INQUIRY It’s legal and technical Citations on past cases from Industrial Court EMPLOYEES ACTION AppealsAvenue under IRA’67 QUESTIONS AND ANSWER SESSION Course Leader En. Wan Abu Bakar has more than 27 years of practical and hand-on experience in all facets of Human Resources and Personnel management, Industrial Relations, training and Performance Management as his forte. He was a former Director of Labour, Ministry of Labour (as it was known then) before joining a financial institution in its personnel / Industrial relation Division. He later joined the hospitality / hotel industry as its Director of Human Resources before setting his own consultancy firm. His past experience in a unionized environment enable him to conclude Collective Agreement, practiced his excellent inter- personal skills, labour laws and motivational approach including employee relations. He holds professional and tertiary qualifications and specializes in Industrial / Employee Relations and full spectrum of Human Resources Management. He is a panel member of the Industrial court (representing the Employers) and was one of the pioneer members in drafting the Code in Eradicating Sexual Harassment in the Workplace initiated by the Ministry of Human Resources. As a qualified training consultant registered with PSMB, he is actively being sought after to conduct in-house and public programmes. Course Fee: RM 950.00 per participant RM 900.00 Per Participant for 2 or more participants. (Fees are inclusive of tea break, lunch, course materials and certificate of attendance)
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